Support
Shipping
Every order ships from our U.S. facility with tracking. Order by 1PM MST on a weekday and it ships the same day.
Fast, reliable delivery
We know you need your RecorderGear products quickly. All orders placed by 1:00 PM MST Monday through Friday ship the same business day; orders placed after 1:00 PM MST or on weekends ship the next business day. Every order includes tracking so you can monitor your shipment from our facility to your door.
USA shipping options
Canada and international
International orders: what to know
Delivery timeframes are estimates provided by our shipping carriers. Customs delays are beyond our control and can add several days to delivery.
We cover the cost of shipping your order from our facility. The recipient is responsible for any duties, import fees, or taxes imposed by your country, determined by your local customs authority and paid upon delivery or clearance.
All international shipments include tracking. Once your package enters your country, tracking updates may be handled by your local postal or customs system.
Unsure about estimated delivery times, potential customs fees, or shipping options for your location? Contact us before placing your order - we are happy to provide guidance for your specific country.
Tracking your order
You receive a tracking number via email within 24 hours of placing your order, so you can monitor your shipment in real time.
Domestic orders ship via USPS or UPS depending on the service selected. International orders ship via USPS First Class or UPS Worldwide Expedited.
If tracking shows a problem, or your package has not arrived within the expected timeframe, contact us at support@recordergear.com - we work with the carrier to resolve it quickly.
Help, around the clock.
Phone answered 24/7 · A specialist follows up by email · U.S.-based, family-run